Shipping Policy

Last updated: 04/30/2026

Shipping Duration

Once your order has been processed, it will be shipped out promptly. Delivery typically takes approximately 6–12 business days, depending on your location.

Please note that shipping times may vary due to factors such as customs processing, carrier delays, or peak seasons.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

After processing, your order will be dispatched for delivery.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor your shipment until it arrives.

Address Accuracy

Please ensure that all shipping details are correct before placing your order.

We are unable to guarantee changes to shipping addresses once an order has been processed.

We are not responsible for delivery issues caused by:

  • Incorrect or incomplete address details
  • Customer unavailability during delivery
  • Failed delivery attempts

Any additional costs such as re-delivery or return shipping may be the responsibility of the customer.

Shipping Costs

We are pleased to offer free shipping on all orders.

Estimated Delivery Times

  • United States: 6–12 business days
  • Europe & UK: 8–12 business days
  • Australia: 6–14 business days
  • Rest of the World: up to 20 business days

Please note that delays may occur during holidays or due to unforeseen circumstances.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in our prices.

We recommend checking with your local customs office for more details.

Delivery Issues

If you experience any problems with your delivery, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Information

For any shipping-related questions, please contact us:

Email: support@splashgun.com
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM